Cancellations

Last updated: October 10, 2026

One-Time Purchases Only

Every purchase from Equora is a one-time purchase. We do not offer subscriptions, memberships, or automatic reorders. You will never be enrolled in recurring billing, and you will only be charged for orders you place yourself.

Cancelling an Order

To cancel an order, email info@tryequora.com as soon as possible with your order number. If the order has not shipped, we will cancel it and refund you in full. If it has already shipped, it cannot be cancelled, but you are covered by our 90-day money-back guarantee, and you do not need to return the product. See our Refund Policy for details.

Contact Us

Equora
1164 Bishop St, Ste 940 #467, Honolulu, HI 96813, United States
info@tryequora.com